Hello THERE,

MY STORY
My mother used to tell me, “Carrie, take one step at a time and do your best.” I still lead that way.
I started on the sidelines of Division I athletics as a certified athletic trainer at Dartmouth College and the University of Washington, where I learned to diagnose before I prescribe.
Then I spent 17 years as a university professor, with a PhD in adult and workplace learning from the University of Connecticut, and saw how often a people problem was really a structural one.
As an African American woman in male-dominated spaces, I know what it’s like to carry the weight of a senior seat quietly.
Today I’m an Executive Consultant to presidents, CEOs, and rising senior leaders, the author of When Operations Meet People, and a SHRM speaker.

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I help you name what's off, even when it's been hard to put into words.
I connect the dots between what you're seeing, what your people are feeling, and what your organization can actually do.
I show you whether the problem lives in the heart, the memory, or the hands of your organization.
I help you sort out what to do first, so you can act with confidence instead of guessing.
I give you a confidential place to think out loud, with someone who isn't competing with you.